Terms and Conditions

Welcome to Altpparel! Before making a purchase, please carefully review the following terms and conditions.

1. No Returns, Exchanges, or Refunds Policy:
Altpparel does not accept returns, exchanges, or offer refunds for any purchases made through our online store. All sales are final. Please ensure that you are fully satisfied with your selection before completing your purchase.

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2. Defective or Damaged Items:
In the rare event that you receive a defective or damaged item, please contact our customer service team within [number] days of receiving your order. Proof of purchase is required. Altpparel will assess the issue and provide assistance accordingly, which may include a replacement item or store credit.

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3. Eligibility for Assistance:
To be eligible for assistance with defective or damaged items, please provide clear photographic evidence of the issue along with your inquiry. Altpparel reserves the right to refuse assistance if the item does not meet our standards for review.

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4. Excluded Items:
Certain items may be excluded from any assistance, including but not limited to sale items, clearance items, and personalized or custom-made products. Please check the product description for any specific restrictions.

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5. Contact Information:
If you have any questions or concerns regarding Altpparel's policies or need assistance with a defective or damaged item, please contact our customer service team at altpparel@gmail.com or +27 723555350.

6. Amendment of Terms:

Altpparel reserves the right to amend these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

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By making a purchase through Altpparel's website, you agree to abide by these terms and conditions. Thank you for shopping with Altpparel!